๐ฆ Delivery & Shipping
Q: How do I place an order?
A: Select your product and place the order. Our team will contact you on WhatsApp for confirmation.
Q: When is my order confirmed?
A: Orders are confirmed only after WhatsApp confirmation.
Q: How long does delivery take?
A: Delivery within UAE takes 1โ3 working days after confirmation.
Q: Do you deliver all over UAE?
A: Yes, we deliver across all Emirates.
Q: What if I donโt answer calls or WhatsApp?
A: Your order may be delayed or cancelled.
๐ Exchange & Return
Q: Can I return my order?
A: We do not offer cash refunds.
Q: Can I exchange my product?
A: Yes, exchange is available if the size does not fit.
Q: What if I receive a damaged or wrong item?
A: You will receive store credit equal to the product value.
Q: When should I report an issue?
A: Within 24 hours of delivery via WhatsApp.
๐ Product Information
Q: What products do you sell?
A: We sell a wide range of fashion items including:
โข Sneakers
โข Hoodies
โข T-shirts
โข Bags & wallets
โข Perfumes
โข Belts & glasses
โข Womenโs items
โข Kids items
Q: What is the quality of your products?
A: We offer 1:1 high-quality products, made with attention to detail and premium finishing.
Q: Are sizes accurate?
A: Yes, but we recommend confirming size before ordering.
Q: Can I see real product pictures?
A: Yes, you can request real images/videos on WhatsApp before ordering.
๐ช About DXB STYLEZ
Q: What is DXB STYLEZ?
A: DXB STYLEZ is an online fashion store offering trendy products for men, women, and kids.
Q: How can I contact you?
A: You can contact us anytime via WhatsApp.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer COD across UAE.